LUCAS AND CAVALIER, LLC
Legal Counsellor
April 2008                                          

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Matthew S. Marrone

Consumer Protection Laws and Licensed Professionals: Opposing Viewpoints and a Victory in Pennsylvania

By:  Matthew S. Marrone

In the recent case of Beyers v. Richmond, 937 A.2d 1082 (Pa. 2007), the Pennsylvania Supreme Court chose to answer a question which lower courts had struggled with for quite some time:  Should Pennsylvania’s Unfair Trade Practices and Consumer Protection Law (UTPCPL) apply to the practice of law?  Although the Pennsylvania Supreme Court may be the latest court to address this issue, it certainly isn’t the first.  The vast majority of states have consumer protection laws, and courts across the country have debated this same issue with regard to all classes of licensed professionals.  The split opinion (5-2) in Beyers represents the competing viewpoints advanced most often when considering this issue.

In Beyers, a woman who had settled her personal injury case sued her attorney, claiming he improperly siphoned some $26,000 in phantom costs out of her settlement.  She alleged he listed these costs as a loan repayment and various medical bills, when in fact they didn’t even exist.  In addition to various other causes of action, she claimed he violated the UTPCPL in the process of collecting and distributing the settlement proceeds.

Generally speaking, the UTPCPL – like other states’ consumer protection laws – prohibits unfair or deceptive practices in the trade or commerce in goods or services.  Anyone harmed by such practices may bring a private action against the offending party, and if successful, may recover costs, attorney fees, and treble damages.  Clearly, the incentive to assert such a cause of action is great.

The narrow issue presented in Beyers was whether the practice of law falls within the “services” contemplated by the UTPCPL.  The majority found it does not, but in doing so, chose to view the case more broadly.  Attorneys in Pennsylvania are regulated exclusively by the Pennsylvania Supreme Court.  Thus, the majority ruled, including attorneys’ conduct within the ambit of the UTPCPL would effectively subject them to regulation by someone else, thereby encroaching upon the court’s authority.  The majority found this unacceptable, and therefore exempted attorney misconduct from the UTPCPL.

The majority view in Beyers echoes the rationale used by other courts to exempt professional misconduct from consumer protection laws.  This rationale accepts that such laws essentially are enacted to keep the conduct of purveyors of goods and services in check.  By contrast, attorneys (and other licensed professionals) are already subject to licensing bodies which regulate their conduct and impose disciplinary measures when appropriate.  Thus, the reasoning goes, it would be inappropriate to additionally subject them to consumer protection laws.

The dissenting justices in Beyers represented the counterargument, disagreeing with the micromanagement espoused by the majority.  They questioned how licensing bodies are supposed to police each and every instance of professional misconduct.  Consumer protection laws, they said, are laws of general applicability, and people should not be exempt just because of their status as (insert: attorneys, physicians, insurance brokers, real estate agents, etc.). 

They further noted that many jurisdictions which have generally exempted attorneys from consumer protection laws have refused to exempt their business, non-professional activities.  The dissent argued since the mere distribution of settlement funds is not a “core function of legal representation” and “does not involve the exercise of legal judgment,” any court-created exemption to the UTPCPL should not apply.  This point reflects a compromise frequently made by courts when presented with this issue.  (However, it also begs the question:  Where do you draw the line between professional and business activities?) 

The Beyers decision must be considered a victory for all licensed professionals in Pennsylvania.  That the majority did not adopt a compromised approach – even when faced with the egregious facts presented – bodes very well for the defense of attorneys.  Moreover, by extension of the majority’s rationale, there would be no reason not to exempt any other professional in Pennsylvania who is already subject to the regulation of a licensing body.

Volume 1  Issue: 1

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